Responsibilities:

• Respond promptly and accurately to customer inquiries via phone, email, or chat.
• Identify customer needs and assist them in using specific features.
• Monitor customer complaints on social media and provide support for issues.
• Share functional inquiries and effective workaround solutions with team members.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Gather customer feedback and pass it on to our product, sales, and marketing teams.
• Collaborate with other departments to ensure timely resolution of customer concerns.

Requirements:

• At least 2 years of experience in the energy sector.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficient with computer systems and software applications.
• Strong attention to detail and accuracy.
• Fluent in English, both spoken and written, at a high level.

Benefits: If you are a motivated individual with a passion for exceptional customer service, we would love to hear from you.

• Job Type: Full-time, partial remote work possible.
• Casual dress code.
• Company events.
• Annual bonus.
• Free parking.
• Beautiful work environment in a design office.
• Highly motivated team.

Working Hours:

• Monday to Friday.
• No weekends.

Responsibilities:

• Sell own branded PV solution systems, battery storage, heat pumps, inverters, and charging infrastructure to corporate clients.
• Conduct new customer acquisition.
• Manage customer relationships from the first contact to closing the deal.
• Negotiate with business partners, subcontractors, and suppliers – primarily by phone, sometimes on-site.
• Collaborate with your clients to develop tailored solutions, write proposals, and coordinate with colleagues at other locations as needed.
• Improve and optimize our sales process together with the team.
• Assist in organising customer events and marketing campaigns.

Requirements: 

• To be passionate about sales and have experience in selling complex products.
• Active in the photovoltaic industry for at least 2 years.
• Strong communicator, confident, and open-minded.
• Willing to travel locally to conduct customer visits and occasionally visit our locations in Slovakia and the Czech Republic.
• Fluent in German and English, both spoken and written, at a very good level.
• Eager to build something significant in a team-oriented and startup culture.

Benefits: 

• Attractive compensation, including a base salary and commission.
• Modern workspace and equipment (company phone, laptop, etc.).
• Company car.
• We will not leave you alone – every new employee receives comprehensive onboarding and regular training.
• You will join a young and family-oriented team.
• You will work in a flat hierarchy with direct access to management and short decision-making processes.

Responsibilities:

• Support the management and the Head of Sales in all administrative and organizational matters.
• Serve as a central internal and external point of contact, especially for the management, and prepare for meetings and negotiations, including minute-taking.
• Coordinate appointments, meetings, and business trips, and create relevant documents and minutes.
• Manage documents, contracts, and other business paperwork in close collaboration with other departments.
• Conduct research and analysis.
• Prepare contracts, proposals, informational materials, and presentations.
• Take on projects and tasks as needed.
• Preparation of customer acquisition.

Requirements: 

• Completed a commercial training program or possess a comparable qualification, ideally with professional experience in administration/project management – motivated career changers are also welcome.
• Excellent organisational skills and the ability to prioritise and work in a dynamic environment.
• To work independently, structured, and responsibly, with a high degree of initiative, reliability, and absolute trustworthiness.
• Open and friendly hands-on personality with very good verbal and written communication skills.
• To be an entrepreneurial-minded contact person and keep the big picture in mind.
• Ability to work independently as well as in a team.
• Structured and service-oriented.
• Fluent in German and English, both spoken and written, at a very good level.

Work Location: Primarily on-site at the Design Office in Munich Bogenhausen.

Benefits: 

• Working in a modern workspace and equipment (company phone, laptop, etc. from Apple).
• We will not leave you alone – every new employee receives comprehensive onboarding and regular training.
• You will join a young and family-oriented team.
• You will work in a flat hierarchy with direct contact to management and short decision-making processes.
• We look forward to your commitment and are all ears: You will also bring your own ideas to optimize internal processes and workflows.
• Opportunity for a fair annual bonus.